In an effort to make sure we provide the best service we can, we occasionally reach out to our clients for some feedback. Some have been kind enough to leave a review and here is what they have to say.


We changed to you as our preferred supplier of wood for our stove because we like to place orders through your website choosing from the range of products you can supply. An equally important reason was the size and particularly the length of logs. They are ideal for our stove and do not require shortening. Delivery is prompt too – a good service all round.

Helen ElliottStow

I think for us it’s the friendly, reliable and speedy service you provide which is important. You are also always lovely to my children when you deliver and willing to accommodate our tricky driveway.

Jenny Erwin

I think you’ve some great ideas and provide a tremendous service.

Dunc Begg

We will certainly be purchasing more in the near future as you offer a fantastic service at a great price. Your willingness to deliver logs at a suitable time and invaluable assistance at moving logs to the perfect position is very helpful.

Jamie StevensonEdinburgh

 I’ve used Borders Firewood for the last 2 winters and have been delighted with the prompt return of calls and quick delivery of logs. The quality of the firewood has been consistently good and even when stocks were running low Andy came up with alternatives. It’s rare to get such good customer service and I have no hesitation in recommending Border Firewood

Laura StevensonNewtown, St Boswells

I have been very pleased with your prompt service and quality product.

Sara KeithMidlem